Category Archives: Tweet Chats

Twitter chat on #UnionBudgetTalk: Analyzing Indian SME Perceptions #Event #Twitter

Analyzing Indian SME Perceptions
Analyzing Indian SME Perceptions

Join Greyhound Knowledge Group (@GreyhoundGroup) and our esteemed panelists for a tweet-up on #UnionBudgetTalk: Analyzing Indian SME Perceptions

Panelists:

  • R Jagannathan, Editor-in-Chief, Firstpost
  • Ivor Soans, Senior Editor, Firstpost
  • Sanchit Gogia, Founder & CEO, Greyhound Knowledge Group
  • Rajesh Pandathil, Editor, Firstpost

WHEN: Wednesday, July 9, 2014. 3:30 PM – 4:30 PM (IST)

WHERE: Twitter.com or your favourite Twitter app, using #UnionBudgetTalk

WHAT: Small and Medium Enterprises (SMEs) in India have seen exponential growth over the last decade. SMEs contribute more than 45% of India’s industrial output, 40% of country’s total exports and create 1.3 million jobs every year. Yet, these SMEs continue to struggle on multiple accounts. While some are challenged by credit and finance issues, others are struggling to cope with stringent regulatory environments.

Join us for a Twitter chat on #UnionBudgetTalk:  Analyzing Indian SME Perceptions where our esteemed panellist will deep dive into some of the challenges that SMEs face and their expectations from this #UnionBudget2014-15

Questions:

  1. What are the most important expectations of SMEs from the new budget?
  2. Why has the government not given SMEs as much importance as it should have?
  3. What special schemes or incentives can the government offer to SMEs?
  4. How difficult is it to obtain a loan from banks due to various formalities involved?
  5. What is the role of Small Industries Service Institute (SISI) in promoting SMEs?
  6. Should the government reform labour laws? How is it going to affect the SMEs?
  7. How are SMEs affected by the regulatory restrictions?

 

PLEASE REMEMBER:

You tweet with #UnionBudgetTalk during the tweet-up so that your tweets show up to everyone participating in the tweet chat. Really, no point in missing out the action!

Goes without saying – but best when said – please take a moment and follow other fellow tweeters participating in the tweet-up — always great to grow your network with like-minded individuals.

Follow along, reply or ask questions, and enjoy! We look forward to seeing you on Twitter.

Twitter chat on #UnionBudgetTalk: Opening the Pandora’s Box or Biting a Silver Bullet #Event #Twitter

Union Budget Talk
Union Budget Talk

Join Greyhound Knowledge Group (@GreyhoundGroup) and our esteemed panelists for a tweet-up on #UnionBudgetTalk: The Sentiment. The Expectation. The Reality

PANELISTS:

  • Ivor Soans, Senior Editor, Firstbiz
  • Chetan Mahajan, Managing Director, 20:20 MSL
  • Meheriar Patel, CIO, USV Pharma Ltd.
  • Sebastian  Joseph, Executive Assistant Director, Dalmia Cement Ltd
  • Sanchit Vir Gogia, Founder & CEO, Greyhound Knowledge Group

WHEN: Wednesday, July 2, 2014. 3:00 PM – 4:00 PM (IST)

WHERE: Twitter.com or your favourite Twitter app, using #UnionBudgetTalk

WHAT:  With the 2014-15 union budget due, what are the expectations of the IT decision maker community? How will this budget be different from previous budget? Will the budget make requisite propositions for the various sectors?  Is there going to be a push from the government on sectors like Manufacturing and what role is Technology going to play in it? Our esteemed panellist will address these and many questions on Twitter chat.

Join us for a Twitter chat on #UnionBudgetTalk: ‘Opening the Pandora’s Box or Biting a Silver Bullet’  where we discuss the pain points of IT decision makers in various sectors and what’s in store for them this Union Budget.

 

PLEASE REMEMBER:

You tweet with #UnionBudgetTalk during the tweet-up so that your tweets show up to everyone participating in the tweet chat. Really, no point in missing out the action!

Goes without saying – but best when said – please take a moment and follow other fellow tweeters participating in the tweet-up — always great to grow your network with like-minded individuals.

Follow along, reply or ask questions, and enjoy! We look forward to seeing you on Twitter.

Tweet-Up on #BigDataTalk: How I Met Your Customer: Data Driven Marketing In E-Commerce – Join The Conversation! #Event #Twitter #CX #CustServ #CMO

IBM

 

 

 

 

Join Greyhound Research (@Greyhound_R) and other esteemed panelists for a tweet-up on #BigDataTalk: How I Met Your Customer: Data Driven Marketing In E-Commerce.

WHEN: Tuesday, June 17, 2013. 3:00 PM (IST) onwards

WHERE: Twitter.com or your fav Twitter app, using #BigDataTalk

WHAT: Estimates predict that the Indian e-commerce industry may reach $70 billion by 2020. Couple this with the fact that over half a billion Indians are going to switch to smartphones in the next five to six years and you get a fair picture of the opportunity that lies ahead of the Indian e-commerce industry.

To thrive, retailers must commit themselves to change rapidly and substantially and find out ways to capture these Omni-channel opportunities. Retailers must explore and understand the customers, their lifestyle, whether in-store or online, listen to them and serve the right products and services anywhere, anytime. Simply put, retailers must move from ‘Performing transactions’ to ‘Building relationships’.

So, how can retailers leverage the power of Big Data Analytics to capture the emerging digital shoppers of India?

Join us for a Twitter chat on “How I met your Customer: Data driven marketing in E-commerce” where we discuss how Big Data Analytics can help businesses satisfy customers who are asking for tomorrow, today.

PLEASE REMEMBER:

You tweet with #BigDataTalk during the tweet-up so that your tweets show up to everyone participating in the tweet chat. Really, no point in missing out the action!

Goes without saying – but best when said – please take a moment and follow other fellow tweeters participating in the tweet-up — always great to grow your network with like-minded individuals.

Follow along, reply or ask questions, and enjoy! We look forward to seeing you on Twitter.

CE

Tweet-Up on ‘What’s real in real-time customer experience?’ – Join The Conversation! #Event #Media #Press #Twitter #CX #CustServ

We live in a world of instant where email may very well be considered the new snail mail. I’d be the first to admit too that I fit quite firmly in that group of customers who demand answers and demand them now. Edison Research tells us that “42 percent of customers who use social media for customer service expect to receive a response within an hour and 67 percent expect same day answers.” How do organizations keep up with customer demands and shift their marketing initiatives, customer service and sales efforts to meet the demands of customers? Where does real time fit in today’s customer experience?

In our next #CXO Twitter chat, guest Sanchit Vir Gogia (@s_v_g), chief analyst at Greyhound leads the conversation as we discuss “What’s real in real-time customer experience?” I will be leading the chat using Twitter handle @IBMbigdata and you can join easily using Tweetchat, where the hashtag #CXO is automatically appended to each tweet you send during the chat, streamlining the chat process.

Below are the questions we’ll be discussing as well as reference articles to help inspire the March 17th #CXO Twitter chat at 12 noon EST. Join us!

#CXO chat discussion questions

  1. What is the difference between real time and customer time?
  2. Does real time always mean the right time?
  3. How can organizations get customer time right?
  4. With customers defining real time, how should companies manage the experience?
  5. Can real-time decisions be trusted? Why or why not?
  6. Many organizations say “I don’t need real time”; is this true? Explain.
  7. How is real-time analytics different fromdecision management?
  8. How do businesses succeed at real-time analytics without breaking the bank?

#CXO chat reference articles:

#CXO Chat Guest:

Sanchit.jpg Sanchit Vir Gogia (@s_v_g) is the chief analyst and CEO of Greyhound Research, an independent IT and telecom research and advisory firm. He also serves as Founder and CEO of Greyhound Knowledge Group that operates under four brands: Greyhound Research, Greyhound Sculpt, Greyhound Technocrat and Greyhound Neo.Sanchit is a highly recognized and reputed IT analyst, consultant and advisor. He is also the author of the famous blog, As Disruptive As IT Getsthat has readership from over 100 countries. Sanchit’s blog has been rated as one of the 50 Must-Read IT Blogs of 2013 across the globe!

What is #CXO chat?

#CXO chat is a weekly conversation every Monday at 12 Noon EST/5 p.m. GMT, on Twitter. Each week we discuss a different customer experience optimization topic.

How do you join in?

If you use a Twitter client like Tweetdeck, HootSuite or Seesmic Desktop, create a search column for the term/hashtag “#CXO” and then, as we tweet with the #CXO hashtag, all tweets tagged with “#CXO” will show up in your column. You can also follow with Tweetchat and it automatically adds the #CXO hashtag.

How do you participate?

Just jump right in! Review the discussion questions posted to prepare your thoughts and answers. When the question is posed, begin your response with A1: for question 1, A2: for question 2, and so on. No answer is wrong! We look forward to seeing you at the #CXO water cooler hosted by @IBMBigData.

Follow the hashtag #CXO throughout the week for articles, facts and nuggets on customer experience optimization. You can also continue the discussion on LinkedIn in the Customer eXperience Optimization group on LinkedIn.

Source: IBM BigData Hub

social-media-overwhelm

Tweet-Up on ‘The C-Suite Guide to social media adoption’ – Join The Conversation! #Event #Media #Press #Twitter #SM4CXOs

Join Greyhound Research and other esteemed panelists for a tweet-up on  ‘The C-Suite Guide to social media adoption’.

WHEN: Friday, Sept 6, 2013 between 11 am and 12 pm (Indian Standard Time)

WHERE: Twitter.com or your fav Twitter app, using #SM4CXOs.

WHAT: We will be using this time to discuss and exchange notes on various facets of social media adoption in the new IT world, particularly impact of emerging social technologies on C-suite enterprise. Idea is to reply to questions asked by the moderator and share your personal experiences and views.

ON THE PANEL:

Sanchit Vir Gogia, Chief Analyst & Group CEO, Greyhound Research @s_v_g

Chetan Mahajan, MD, 20:20MSL @ChetanMahajan

Amrit Ahuja, Client Engagement Director, MSL Group Asia @amritahuja

Sorav Jain, Digital marketing & Social Media Consultant and Trainer, echoVME @SoravJain

Karan Bhujbal,Technology PR practitioner, 20:20MSL @karanbhujbal

PLEASE REMEMBER:

You tweet with #SM4CXOs during the tweet-up so that your tweets show up to everyone participating in the tweet chat. Really, no point in missing out the action!

Goes without saying – but best when said – please take a moment and follow other fellow tweeters participating in the tweet-up — always great to grow your network with like-minded individuals.

Follow along, reply or ask questions, and enjoy! We look forward to seeing you on Twitter.

Data Security – The Questions, Solutions and Do’s and Don’ts #Media #Press #ComputerWorld #CIO

At a recent tweet chat organized by Greyhound Research (corresponding hashtag: #SecurityChat), an esteemed group of panelists discussed ‘Security in the New IT World’. The conversation revolved around  various facets of security issues plaguing todays enterprises, particularly impact of emerging technologies like cloud, mobility, big data and social technologies. Apart from discussing the trends, the panelists also provided a certain set of do’s and don’ts, with respect to securing data, for IT leaders to follow before implementing any solution.

Ashish Bhagwat (@ashish_bhagwat), principal analyst, Greyhound Research, set the tone of the chat by stating that “level of control on access” varies from organization to organization and that IT maturity and data sensitivity are two driving factors for enterprises.

Emerging technologies only adds to the complexity and security woes of an enterprise. This means that CIOs need to look at securing the data as high priority. Sanchit Vir Gogia, Chief Analyst and Group CEO (@s_v_g), Greyhound Research said, “CIOs cannot have an escapist attitude to security given the speed at which IT is evolving.”

Talking about how cloud is the future and tackling security problems on cloud-based applications shouldn’t be a hassle, Meheriar Patel (@Meheriar), CTO and head online commerce, Globus Retail said, “Cloud is future. Take a business case; build it on cloud from ground up.”

He firmly believes that the cloud can provide a robust security framework. “Both private and public sector enterprises are adopting the cloud. Everybody wants to save money considering the fact that you get robust security and infrastructure as a service (IaaS) as a model is great.”

However, an audit before implementing any IT solution may solve most of the CIO’s headache. Bhagwat says, “Security and privacy are as much perception driven as reality assessment based. Organizations need to perform ‘real’ audits & make decisions.”

Internal or external threats can be triggered by a lot of factors – network exploit, buggy applications and people themselves. Vaidyanathan Iyer (@vaidypgt), business unit executive, IBM Security Systems –India andSouth Asia opined, “It starts with people, data, application and infrastructure. The people part is the weakest link.”

A few ‘do’s and don’ts’ that the panelists shared when CIOs are thinking of implementing a security solution are: stop assuming, work on a pilot project and determine the cost benefit ratio, do an audit for the IT solution under consideration, ask the right questions and get experts help. Also, always remember that great tools, but weak policies might not work in the favor of your security implementation.

We leave you with a quip by one of the participants – A. Shruti (@thisisshruti), assistant manager- key accounts, IBIBO web pvt ltd, quotes Robert Morris in a tweet: “Read this once: The 3 golden rules to ensure computer security are: do not own a computer; do not power it on; and do not use it.” And, live happily ever after?

Source: Computer World / CIO.in