Tag Archives: greyhound research

Greyhound CEO Sanchit Vir Gogia Says Analysts Need To Keep Their Heads On Their Shoulders #IIAR #InfluencerRelations #AnalystRelations

In the latest Coffee Talk webinar (hereGreyhound founder Sanchit Vir Gogia talks about the way his business has focussed research on specific client needs like IT strategy, sales and marketing. The Springboard and Forrester alumnus also places the three Greyhound businesses in context, and how they reinforce each other. He gives great examples of helping the CEO of a major cosmetics company to connect customer satisfaction with IT, using inventory management to drive better outcomes, and of helping an IT services firm to decide where to locate its offices. The Greyhound Golden Gate is also explained: it’s their community for over 100 of Asia’s most innovative IT buyers.

I’ve found Sanchit to be one of the smartest and most candid, and critically-minded when speaking about the analyst industry, and in the call he also mentions other firms, including Gartner, Forrester and HfS Research. so I am also delighted that his firm is one of the sponsors of the Analyst Relations Forum.

Source: Influencer Relations

IT takes an optimistic curve #Press #Media #TheFinancialExpress

Despite wage hikes and currency fluctuations, top tier Indian IT firms managed to keep their profits in fine kettle on a year-on-year basis thanks to better utlilisation rates and a slow uptick in the demand environment. The near term looks promising with pricing remaining stable and operating margins being largely under control

India’s largest IT services exporter, Tata Consultancy Services (TCS), is now worth more than R5 lakh crore. It is bigger than the next four biggest Indian IT companies put together. Even with its huge base, TCS continues to generate healthy revenue growth sequentially. In fact among the top three companies—the other two being Infosys and Wipro—TCS was the only one which grew revenues sequentially (2.6%) during the June quarter of the current fiscal and also had the highest growth rate on an annual basis (23%). Infosys reported a decline of 0.8% in revenue growth sequentially while Wipro saw a steeper fall of 10.2% as compared to the preceding quarter.

TCS also has over three lakh employees now, which is almost equal to the number of employees Infosys and Wipro together have on their rolls. Though TCS always enjoyed a higher revenue base but it was Infosys which reported superior operating profit margins (OPM) setting a benchmark for the Indian IT industry. Even this index has undergone a change from the second quarter of FY13 as TCS started to report higher margins. During the quarter, TCS reported an OPM of 26.3% while it was 25.1% for Infosys. Wipro saw a drop in operating margins to 22.8% for the quarter against 24.5% in the previous quarter.

TCS has already stated that it would beat the industry growth guidance of 13-15% in US dollar for the fiscal as projected by Nasscom, while Infosys has retained its revenue guidance at 7-9%. TCS has started FY15 also on a very strong note by recording a 5.5% sequential revenue growth in US dollar terms for the first quarter with volumes growing at 5.7%. Infosys on the other hand grew its revenues only by 2% in the first quarter, with volumes growing by 2.9%. Wipro’s IT services revenue grew by 1.2% and the company does not give full year guidance.

TCS, Infosys, Wipro and HCL Technologies together account for close to 40% of India’s IT services revenues, but the degree of separation between the four have started to tell a story of its own. TCS ended FY14 with a revenue growth of 16.2% in US dollar terms while it was 11.5% for Infosys and 6.4% for Wipro.

Infosys

India’s second largest IT exporter recorded a 1% sequential decline in net profit for the June quarter in dollar terms surprising the markets which had projected a steeper fall in profitability. The company rode on the back of higher volumes and employee utilisation rates to register a net profit of $482 million during the period, sustaining profit margins while delivering a 2% sequential revenue growth in dollar terms. Volumes grew 2.9% for Infosys, which said that an increase in onsite volume, coming after nearly two quarters, pointed to more projects starting onsite, the company said.

Infosys’ consolidated net profit for the quarter grew 15.3% to $482 million from $418 million in the year-ago period, while it had reported profit of $487 million in the January-March stretch. Revenue for the quarter was at $2.1 billion, a growth of 7.1% year-on-year from $1.9 billion and a 2% increase sequentially from $2.09 billion.

In rupee terms, Infosys’ net profit grew 21.6% year-on-year to R2,886 crore compared with R2,374 crore, while it declined 3.5% sequentially from R2,992 crore. Revenues grew 13.3% to R12,770 crore versus R11,267 crore in the corresponding period a year ago. Revenue declined 0.8% from R12,875 crore in the January-March period.

Outgoing CEO SD Shibulal said he was handing over a stronger Infosys to new CEO Vishal Sikka. “When I took over in August 2011, we were faced with a number of external and internal challenges. The 3.0 transition is now complete and only the execution is waiting to happen. FY14 growth has been double that of FY13 and margins are moving in the right direction.”

Operating profit margin, lower by 40 basis points at 25.1%, came in as a positive surprise against analysts’ expectations of a drop of 200-250 basis points from wage hikes and higher visa costs. The IT major attributed this to utilisation level climbing to 80.1% from 76.7% in January-March, and cost optimisation measures kicking in. The margin would have been closer to the 25.5% reported in the previous quarter if not for an $8-million payment to Infosys Foundation, the company said.

Rajiv Bansal, chief financial officer, said that the company has put in place a robust cost structure to keep the margins under check. While margins might vary, it will be roughly around the 25% mark. “We are not worried about the margins. Growth will help us maintain the margin,” he said.

Infosys added 61 new clients during the quarter with a total deal size of $700 million. North America, which contributes 60% in revenues for the company, grew by 3.7% sequentially while Europe declined by 1.1% during the same time period. The India market continued to decline by a substantial margin of 6.9% even as the rest of the world market grew by 1.9% sequentially. The financial services and insurance segment grew 1.8% sequentially whereas manufacturing posted a robust growth of 2.6%. Retail and life sciences grew 2.1%, while energy, utilities, communication and services grew by 1.6% quarter-on-quarter.

TCS

TCS beat Street estimates reporting a profit of R5,058 crore in the first quarter of the current fiscal, a sequential decline of 4.5%. The company’s revenue stood at R22,111 crore, a 2.6% sequential rise while operating income increased 7.4% to R5,815 crore. Despite taking a one-time charge for depreciation, giving employees a wage hike and the appreciation in the currency, the company reported operating margins of 26.3%.

CEO and managing director N Chandrasekaran was confident the current year would be better than FY14, pointing out that the company had reported the second-highest incremental dollar revenues ever in Q1, FY15. “We have seen good growth across geographies and all verticals except BFSI (banking, financial services and insurance) where the growth was somewhat muted,” he said.

TCS won seven large deals during the quarter, spread across verticals including retail, banking, life sciences and high tech. “There are eight large deals in the pipeline,” said Chandrasekaran. He observed that thus far client spends had been in line with the company’s expectations and stressed that the opportunities were essentially around three initiatives—governance, digital and simplification. The company said that pricing remained stable with the industry segments led by media and information services, life sciences, retail and telecom had done well and that non-BFSI verticals grew in excess of 5%.

Wipro

India’s third-largest IT services exporter Wipro saw a 5.4% sequential drop in net profit for the June quarter in dollar terms, meeting Street expectations, impacted by wage hikes and employee stock compensation during the quarter. The IT major, however, remained confident of the overall business momentum, guiding for a revenue growth of 1.7-4% for the second quarter. Net profit for the first quarter stood at $351 million against $371 million in the previous quarter. IT services revenue grew by 1.2% to $1740.2 million during the quarter, falling within its guidance of -0.2-2%. On a year-on-year basis, its IT services revenue grew by 9.6% and net profit rose by 30%.

Wipro CEO TK Kurien said, “The demand environment continues to hold steady. In North America, we see a return of discretionary spending. Continental Europe continues to have significant potential for outsourcing IT services.” It hopes to achieve a revenue forecast of $1,770-1810 million in the second quarter. In rupee terms, the IT services revenue for the quarter stood at R10,508 crore growing annually by 18% while the net profit rose by 30% to touch R2,103 crore. “There is plenty of opportunities in the market for us. It is important for us to win large deals otherwise we cannot match industry growth rate,” said Kurien.

Wipro saw a drop in operating margins to 22.8% for the quarter against 24.5% in the previous quarter. Wipro CFO Suresh Senapaty said, “We continue to drive operational efficiency and invest in our strategy. Operating margins for the quarter was on expected lines, impacted largely due to wage hikes.” Wipro added 35 new customers during the quarter but the revenue growth from the top five and top 10 segment dropped marginally. The IT major also has not made any major addition in the customers’ category of $100 million, $75 million and $50 million. On the future prospects for Wipro, Kurien said, “There is plenty of opportunities in the market for us. It is important for us to win large deals otherwise we cannot match industry growth rate.”

During the quarter, Wipro received a big boost from its infrastructure line business which witnessed a 5% sequential rise. Among the verticals, media & telecom recorded the highest sequential growth of 4.3% followed by healthcare, lifesciences & services at 2.5%. The BFSI segment, which is the largest revenue generator for Wipro showed flattish growth for the quarter. In terms of geographic growth, Wipro’s largest market, Americas, remained flat sequentially at 0.8% and Europe dropped marginally to 0.3%. However, the India & middle-east business grew by 5.3% while for APAC & other emerging markets it was 3.5%.

Human Resources

TCS’ attrition level rose to 12% during the June quarter from 11.3% during the March quarter, which it attributed to the aspirations of the professionals leaving the company to pursue further studies. During Q1 FY15, the employee strength at TCS stood at 3,05,431 on a consolidated basis with people representing 118 nationalities. While gross additions stood at 15,817, net additions stood at 4,967 employees and the utilisation rate was at 85.3% (excluding trainees).

Sanchit Vir Gogia, chief analyst & CEO, Greyhound Research, said, “Employee retention and their happiness is very important to an IT company as it has a direct bearing on customer satisfaction.”

Infosys continues to be challenged by high attrition levels. At the end of the June quarter, attrition stood at 19.5% against 18.7% in the previous quarter and 16.9% a year earlier. The company added 11,506 people in the three-month period, but 10,627 left the organisation, resulting in a net addition of 879 people as against 2001 employees during the preceding quarter. Infosys had 1.61 lakh employees on its roll as on June 30.Infosys said that employee attrition rates are worrisome and it is implementing various initiatives to retain good talent.

Infosys CEO SD Shibulal said, “We tried hard to listen to our employees. The concern was not about compensation but other things like predictability, career growth and variable compensation.” Infosys gave around 7,500 promotions in the quarter and implemented other measures to stem the attrition rate. It has brought down the variable component in the salary, implemented a fast-track career progression cycle and enabled growth opportunities for employees in newer areas of technologies.

For Wipro, the attrition went up marginally by one per cent for the quarter to touch 16.1% driven by seasonality while the company said that it was a sign that the demand coming back to the industry. On the headcount front, the company showed positive signs by adding 1,399 people on a net basis after a year of declining numbers to its overall employee strength. The total headcount at the end of quarter was 147,452 as against 146,053 in the comparable sequential quarter.

Source: The Financial Express

Firstbiz and Greyhound Knowledge Group Release Survey on Indian SME Challenges and Expectations on Eve of Union Budget #Press #Media #MoneyLife

In a first-of-its-kind initiative Firstbiz, the business portal that is part of Firstpost, one of India’s largest news and views portals, has released an insightful small and medium enterprises (SME) survey in the run-up to the Union Budget 2014-15. Firstpost/Firstbiz are part of Network18, the same media group that owns CNBC-TV18, CNN-IBN, CNBC Awaaz and several regional news channels in Hindi and other languages.

This survey was conducted in association with Greyhound Knowledge Group, a corporate group delivering Business, Technology and Talent research and strategy services across Emerging Markets.

The Indian SME Survey: Analysing Indian SME Perceptions Around Union Budget 2014-15 was commissioned to closely analyse the key challenges faced by SMEs, which is India’s most important sector from the perspective of employment and growth. This is line with Firstbiz’scommitment to provide insightful content for every sector and especially focus on the sectors that really matter to India.  The Survey was conducted across 9 Indian cities, carefully selected to represent a balanced mix of Tier 1, Tier 2 and Tier 3 cities, and saw more than 540 SME respondents providing detailed answers.

SMEs are important to India because India currently has more than 48 million SMEs who contribute more than 45% of India’s industrial output, 40% of total exports and create 1.3 million jobs every year. Yet, SMEs continue to struggle on multiple accounts. While some are challenged by credit and finance issues, others are struggling to cope with stringent regulatory environments. This report dwells deeper into these challenges and also highlights what these SMEs expect from the upcoming Union Budget, set to be released on July 10.

Further explaining the rationale behind conducting the survey, R Jagannathan, Editor-in-chief,Firstpost & Firstbiz said, “India’s new central government, headed by Narendra Modi, has promised to make business a less traumatic process for entrepreneurs. We hope the results of this survey, when conveyed to the topmost political leaders, will help improve the business climate and enthuse more entrepreneurs to create new businesses and jobs.”

Stressing the point that SMEs are critical for innovation and growth in India, Sanchit Vir Gogia, Founder & CEO, Greyhound Knowledge Group said, “Indian SMEs today are the undisputed powerhouse of the economy. Not only are they generating millions of employment opportunities but are significantly contributing to our country’s industrial output. Greyhound Knowledge Group believes that there is need to bridge the challenge and expectation gap that exists today. Hence our decision to partner with Firstbiz and reach out to SMEs across India to gather sentiments from the ground and map them around the upcoming Union Budget 2014-15.”

Some of the key SME challenges highlighted by The Indian SME Survey: Analysing Indian SME Perceptions Around Union Budget 2014-15 include:

  • Dearth of easy finance and credit instruments
  • Limiting regulatory polices
  • Unavailability of modern, affordable technology
  • Lack of basic infrastructure facilities
  • Absence of exclusive marketing platforms and distribution networks
  • Inflexible labour laws and availability of affordable skilled labour

The Survey report analyses each of these challenges in detail and also throws up many other interesting insights, besides explaining how the Union Budget 2014-15 could provide solutions.

The findings of the survey have been compiled in a comprehensive report and it is available as a free download at http://firstbiz.firstpost.com/sme-report/

Source: Money Life

Firstbiz and Greyhound Knowledge Group Release Survey on Indian SME Challenges and Expectations on Eve of Union Budget #Press #SMESurvey #UnionBudget

In a first-of-its-kind initiative Firstbiz, the business portal that is part of Firstpost, one of India’s largest news and views portals, has released an insightful small and medium enterprises (SME) survey in the run-up to the Union Budget 2014-15. Firstpost/Firstbiz are part of Network18, the same media group that owns CNBC-TV18, CNN-IBN, CNBC Awaaz and several regional news channels in Hindi and other languages.

This survey was conducted in association with Greyhound Knowledge Group, a corporate group delivering Business, Technology and Talent research and strategy services across Emerging Markets.

The Indian SME Survey: Analysing Indian SME Perceptions Around Union Budget 2014-15 was commissioned to closely analyse the key challenges faced by SMEs, which is India’s most important sector from the perspective of employment and growth. This is line with Firstbiz’s commitment to provide insightful content for every sector and especially focus on the sectors that really matter to India.  The Survey was conducted across 9 Indian cities, carefully selected to represent a balanced mix of Tier 1, Tier 2 and Tier 3 cities, and saw more than 540 SME respondents providing detailed answers.

SMEs are important to India because India currently has more than 48 million SMEs who contribute more than 45% of India’s industrial output, 40% of total exports and create 1.3 million jobs every year. Yet, SMEs continue to struggle on multiple accounts. While some are challenged by credit and finance issues, others are struggling to cope with stringent regulatory environments. This report dwells deeper into these challenges and also highlights what these SMEs expect from the upcoming Union Budget, set to be released on July 10.

Further explaining the rationale behind conducting the survey, R Jagannathan, Editor-in-chief, Firstpost & Firstbiz said, “India’s new central government, headed by Narendra Modi, has promised to make business a less traumatic process for entrepreneurs. We hope the results of this survey, when conveyed to the topmost political leaders, will help improve the business climate and enthuse more entrepreneurs to create new businesses and jobs.”

Stressing the point that SMEs are critical for innovation and growth in India, Sanchit Vir Gogia, Founder & CEO, Greyhound Knowledge Group said, “Indian SMEs today are the undisputed powerhouse of the economy. Not only are they generating millions of employment opportunities but are significantly contributing to our country’s industrial output. Greyhound Knowledge Group believes that there is need to bridge the challenge and expectation gap that exists today. Hence our decision to partner with Firstbiz and reach out to SMEs across India to gather sentiments from the ground and map them around the upcoming Union Budget 2014-15.”

Some of the key SME challenges highlighted by The Indian SME Survey: Analysing Indian SME Perceptions Around Union Budget 2014-15 include:

  • Dearth of easy finance and credit instruments
  • Limiting regulatory polices
  • Unavailability of modern, affordable technology
  • Lack of basic infrastructure facilities
  • Absence of exclusive marketing platforms and distribution networks
  • Inflexible labour laws and availability of affordable skilled labour

The Survey report analyses each of these challenges in detail and also throws up many other interesting insights, besides explaining how the Union Budget 2014-15 could provide solutions.

The findings of the survey have been compiled in a comprehensive report and it is available as a free download at http://firstbiz.firstpost.com/sme-report/

Media Contact:
Mithun Kidambi, Firstbiz, +91 (22) 43484593, mithun.kidambi@network18online.com

Manav Juneja, Greyhound Knowledge Group,
+91-9967686163, mjuneja@greyhoundgroup.com

 

Twitter chat on #UnionBudgetTalk: Analyzing Indian SME Perceptions #Event #Twitter

Analyzing Indian SME Perceptions
Analyzing Indian SME Perceptions

Join Greyhound Knowledge Group (@GreyhoundGroup) and our esteemed panelists for a tweet-up on #UnionBudgetTalk: Analyzing Indian SME Perceptions

Panelists:

  • R Jagannathan, Editor-in-Chief, Firstpost
  • Ivor Soans, Senior Editor, Firstpost
  • Sanchit Gogia, Founder & CEO, Greyhound Knowledge Group
  • Rajesh Pandathil, Editor, Firstpost

WHEN: Wednesday, July 9, 2014. 3:30 PM – 4:30 PM (IST)

WHERE: Twitter.com or your favourite Twitter app, using #UnionBudgetTalk

WHAT: Small and Medium Enterprises (SMEs) in India have seen exponential growth over the last decade. SMEs contribute more than 45% of India’s industrial output, 40% of country’s total exports and create 1.3 million jobs every year. Yet, these SMEs continue to struggle on multiple accounts. While some are challenged by credit and finance issues, others are struggling to cope with stringent regulatory environments.

Join us for a Twitter chat on #UnionBudgetTalk:  Analyzing Indian SME Perceptions where our esteemed panellist will deep dive into some of the challenges that SMEs face and their expectations from this #UnionBudget2014-15

Questions:

  1. What are the most important expectations of SMEs from the new budget?
  2. Why has the government not given SMEs as much importance as it should have?
  3. What special schemes or incentives can the government offer to SMEs?
  4. How difficult is it to obtain a loan from banks due to various formalities involved?
  5. What is the role of Small Industries Service Institute (SISI) in promoting SMEs?
  6. Should the government reform labour laws? How is it going to affect the SMEs?
  7. How are SMEs affected by the regulatory restrictions?

 

PLEASE REMEMBER:

You tweet with #UnionBudgetTalk during the tweet-up so that your tweets show up to everyone participating in the tweet chat. Really, no point in missing out the action!

Goes without saying – but best when said – please take a moment and follow other fellow tweeters participating in the tweet-up — always great to grow your network with like-minded individuals.

Follow along, reply or ask questions, and enjoy! We look forward to seeing you on Twitter.

Tweet-Up on #BigDataTalk: How I Met Your Customer: Data Driven Marketing In E-Commerce – Join The Conversation! #Event #Twitter #CX #CustServ #CMO

IBM

 

 

 

 

Join Greyhound Research (@Greyhound_R) and other esteemed panelists for a tweet-up on #BigDataTalk: How I Met Your Customer: Data Driven Marketing In E-Commerce.

WHEN: Tuesday, June 17, 2013. 3:00 PM (IST) onwards

WHERE: Twitter.com or your fav Twitter app, using #BigDataTalk

WHAT: Estimates predict that the Indian e-commerce industry may reach $70 billion by 2020. Couple this with the fact that over half a billion Indians are going to switch to smartphones in the next five to six years and you get a fair picture of the opportunity that lies ahead of the Indian e-commerce industry.

To thrive, retailers must commit themselves to change rapidly and substantially and find out ways to capture these Omni-channel opportunities. Retailers must explore and understand the customers, their lifestyle, whether in-store or online, listen to them and serve the right products and services anywhere, anytime. Simply put, retailers must move from ‘Performing transactions’ to ‘Building relationships’.

So, how can retailers leverage the power of Big Data Analytics to capture the emerging digital shoppers of India?

Join us for a Twitter chat on “How I met your Customer: Data driven marketing in E-commerce” where we discuss how Big Data Analytics can help businesses satisfy customers who are asking for tomorrow, today.

PLEASE REMEMBER:

You tweet with #BigDataTalk during the tweet-up so that your tweets show up to everyone participating in the tweet chat. Really, no point in missing out the action!

Goes without saying – but best when said – please take a moment and follow other fellow tweeters participating in the tweet-up — always great to grow your network with like-minded individuals.

Follow along, reply or ask questions, and enjoy! We look forward to seeing you on Twitter.

That Was the Year…That Was #GreyhoundTurns1

Final (1)2013 was indeed the year that really was! It was the year when a dream nurtured over years finally came into being. In the words of one of our rockstars, “it was the year when baby steps turned into giant leaps”.

  • In April 2013, Greyhound Research, the IT & Telecom Research & Advisory firm was born. The idea was simple – to challenge the conventions and help clients add value to their routine tasks. Having had the good fortune of working closely with some of the brightest minds in the industry, what stood out repeatedly during conversations with these people was the need for a new-age analyst firm. Most traditional analyst firms don’t innately understand emerging markets and merely replicate and adapt voices from US-based analysts. Hence the inception of Greyhound Research, a firm dedicated to the needs of emerging markets.
  • As the year unfolded, the scheme of things got bigger at GreyhoundThis change at our end is eloquently described in the words of Bunny Livingston, “Now let the truth shine bright through all your actions, as you strive toward the accomplishment of your missions”. The mission was to create a group of companies that leverages our strengths in IT & Telecom, Research Methodologies & Processes and People Network and help clients holistically across multiple functions and business problems. Hence the inception of Greyhound Sculpt, our Business Research & Advisory firm and Greyhound Technocrat, our Executive Search and Head Hunting firm. All three firms including Greyhound ResearchGreyhound Sculpt and Greyhound Technocrat are now being marketed under the group company named, Greyhound Knowledge Group.
  • So, why the brand name GreyhoundWell, while it surely started with fascination for dogs, more specifically hounds, there were three key reasons why we chose Greyhound as our brand name – 1) Greyhounds have strong limbs and a flexible body – we at Greyhound Knowledge Group have strong foundations and yet are flexible for our clients 2) Hounds are well-known for their ability to sniff – we at Greyhound Knowledge Group pride ourselves in getting (read sniff out) the most relevant and critical information for our clients, of course using the grey(matter) 3) Greyhounds since historical times have been used for racing and coursing – we at Greyhound Knowledge Group provide end-to-end support to our clients in their race and partner with them from the word ‘go’. 
  • Our journey so far. In the words of Colin Powell, “A dream doesn’t become reality through magic; it takes sweat, determination and hard work.” And truly so. Last 12 months have surely been an uphill ride but to say the least, it’s been an exciting journey. We are humbled with the love and support all of you friends, family and well-wishers have showered us with. All of us at Greyhound Knowledge Group truly appreciate your trust in us. 
  • What to expect from us moving forward? Since inception we’ve always worked towards being a new-age firm with enterprise-class processes. Moving forward we have a three-point agenda for all companies at Greyhound Knowledge Group – 1) Innovate and standardize processes to add value in each of our client engagements 2) Introduce cutting-edge products that help decision makers in emerging markets to solve topical issues 3) Add talent to further build on the specializations we have internally and also help cover additional markets.

Once again, a heartfelt thanks from the Greyhound Knowledge Group family to all our friends, supporters and well-wishers! We look forward to your continued patronage.Final